Our client is the business finance division of a long established and highly respected banking institution.

They are currently looking to recruit a collections executive who will undertake collection of overdue accounts, ensuring that all arrears and repossessions cases are actioned promptly and effectively and in a timely manner to maximise recoveries and minimise losses on each case.

Responsibilities will include:-

Collection of overdue accounts as agreed with the Collection Manager.
Ensure that arrears are kept below budgeted maximums.
Corresponding daily with customers via telephone and email to ensure payments are made.
Advising and providing regular updates to relevant staff of any significant collections case and its progress.
Maintaining up to date records and allocation of monies.
Administration of direct debits and preparing arrears reports.

The successful candidate will have experience of managing arrears and collections, ideally within a B2B environment – financial services experience would be a distinct advantage.  In addition, you will have excellent communication skills, an analytical mind, and practical problem solving skills.