Policy & Terms

CBC The Resourcing Experts

Privacy Policy

What’s in a Privacy Notice?We take the privacy rights of all individuals who use our website very seriously.  In this Privacy Notice we explain who we are, how we collect, share and use personal information about individuals and how you (the reader) can exercise your privacy rights. This Privacy Notice is not just for our clients or candidates.  It applies to any individual who visits our website at www.cbcrs.co.uk (“Website“) engages our search and selection recruit services (the “Services“), or who otherwise supplies information to us.You should read this this Privacy Notice to the end so that you know what we do and what your rights are. 
Who are we and what do we do?CBCRS LIMITED (no SC281664) trading as CBC RESOURCING SOLUTIONS (“we” “us”) is the Data Controller meaning we are responsible for all personal information that we collect and process in providing services to our clients, placing candidates in roles for our clients, administrating our business, or recruiting staff into our business.We are a search and selection specialist recruitment agency who provide a bespoke and comprehensive service across the banking and financial services sector, nationally and internationally.You can contact us by email at info@cbcrs.co.uk or by post at 6 Garden Place Victoria Street Altrincham WA14 1ET .We are registered with the UK’s Information Commissions office no: ZA028539.
What personal information do we collect when you visit our Website and why?If you are just visiting our website and not engaging with us as a supplier, potential employee, candidate or client then we will generally collect two categories of data about you:
 Information you give us voluntarilyWe collect personal information that you give us voluntarily through our website, face to face, over the telephone or by email. This will usually be the contents of your CV, your business contact details or other personal information you give us in order for us to deliver the Services. This information might include:Your name and job title or professionThe name of the business you work for;Your contact information e.g. your email address and a telephone number;Your full home and/or business address;Social media details such as your linked in profile;Any other personal information that you give to us.The above list is just an example of the information we might need but any personal information you give to us will be dealt with as set out in this Privacy Notice.  If you are uncertain about why we are asking for something, then please ask and we will explain.
 Information that we collect automaticallyWhenever you visit our website information about your device, location, IP address and browser may all be collected by us.  Depending on the device you are using and how it is set up we may collect information such as:·         IP address;·         Device type (OS, model and manufacturer);·         unique device identification number;·         Your browser;·         Where you are located (e.g. country or city-level location);·         other technical information supplied by your ISP or device.We may also collect information about the pages you visited on our website and how long you spent there as well as which and which links you clicked on. We do this so we can understand how people use our website and what we can do to improve the experience for users.Some of this information is collected using cookies and similar tracking software.  You can read more about that in the Cookie Notice below.
What personal information do we collect when you use our Services and why?We are a recruitment business, so we are providing the Services and we need information to find and place candidates as well as being able to interact with clients who engage us to look for candidates.When engaged to perform these Services we will collect most of your personal information directly from you voluntarily, but we may also collect information from other sources.For example, information we collect might include:    Your name and job title or professionThe name of the business you work for;Your contact information e.g. your email address and a telephone number;Bank account or other financial information relating to how you make payments;Identification documents and information (e.g passport, utility bills), we need to satisfy anti money laundering and Know Your Client rules;Academic records and qualifications;Special categories of personal information about you or a person connected with your business including: physical or mental health; criminal convictions or alleged criminal activity or other sensitive information that is necessary for us to perform the Services (E.g. criminal records checks or information on a person’s disability)Feedback on candidates who have been interviewed buy our clients or otherwise interacted with clients.Any other personal information relating to:you or another person connected with the business for which we are searching for candidates;a person whose details have been provided by a candidate, E.g. to provide a reference or background on that candidate.
What we do with this Information?We use this information to deliver the Services. If you are seeking to engage us we will use the information we collect to verify your identity and the business you are connected with for: anti money laundering; conflict of interest checks; client set up; invoicing; marketing; and other general administration and legal requirements.If you are a candidate, we will  the information we collect to: verify your identity; right to work in a country; to match your skills, experience and education with a specific role; anti money laundering; conflict of interest checks; invoicing; marketing; and other general administration and legal requirements.If you are a Candidate, we will share your personal information (including sensitive information) with our client which initially may be minimal but depending on how you progress in the recruitment process may become more detailed and comprehensive over time.
Who do we share your personal information with and when do we do that?We may share your personal information with:third party services providers and partners who provide data processing services to us.  E.g. our website operators or service providers;To any competent law enforcement body, regulator, government agency, court or other third party where we determine that disclosure is necessary. This could bethe law or regulation requires us to disclosure it;to exercise, establish or defend our legal rightsas a matter of applicable law or regulation;to protect your vital interests or those of any other person;To a client who has engaged us to find a candidate whether this leads to your application being progressed or not; andTo a person or organisation, you have explicitly consented for us to disclose to your information to.We may share your personal information with other third parties if it is reasonably to do so to perform the Services.  E.g. Credit References Agencies, referees, previous employers, or agents we appoint to perform background checks.
What is the Legal basis for us to process personal information?We must have a legal basis to collect and process personal information. Data protection laws set out the legal basis we can use and which one we rely on will depend on the circumstances of collection and processing.We normally collect your information based on your consent but we also collect and process information if we need to perform a contract with you (E.g. a contract for Services) or the processing is in our legitimate business interests and is not overridden by your fundamental rights.Sometimes we will have to process or share personal information because we have a legal obligation to do so or need to exercise, establish or defend legal claims.We will tell you at the time if we need information to perform a contract or to comply with a legal requirement and if providing us with that information is  mandatory (as well as what will happen if you don’t give us the information).If you have questions or need more information about the legal basis, we rely on to collect and process your personal information then email us at info@cbcrs.co.uk.
Do keep my personal information secure and do you send it overseas?We use appropriate technical, physical and organisational measure to protect your personal information and we only send information outside of the European Economic Area in limited circumstances such as where we are placing a candidate in a role outside the United Kingdom.International data transfersOur website and email servers are located in the United Kingdom but some of our clients are located overseas.  This means your personal information it may be processed in countries that may have data protection laws that are different to the laws of the United Kingdom.If we send your personal information overseas (for example if we send a CV to a client located outside the United Kingdom) we will have taken appropriate action to protect your personal information beforehand. We will always process our information in accordance with this Privacy Notice.
How long do we keep your data?We will keep personal information for as long as we have a legitimate business interest to do so. This could be indefinitely if we continue to have a business relationship with you over the long term.If we cease to have a legitimate business interest to process your personal information, we will either delete or anonymise it.  If this is not possible (E.g. Because our backup files include your personal information) then we will securely store your personal information and stop further access and processing until it can be deleted.If you have questions or need more information about the legal basis, we rely on to collect and process your personal information then email us at info@cbcrs.co.uk
Your rightsUnder data protection laws, you have certain data protection rights which are the right to:ask for access to your personal information and other supplementary information;ask for correction if any of your information is not accurate or to complete missing information, we hold on you;ask for your personal information to be erased, in certain circumstances;receive a copy of the personal information you have provided to us or have this information sent to a third party. We will provide any information requested in an electronic format that a computer can read E.g. a word doc.object at any time to our processing of your personal information;object in certain other situations to the continued processing of your personal information;restrict us form processing your personal information in certain circumstances.We respond to all requests received from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. The best way to contact us is by email at info@cbcrs.co.uk
Updates to this Privacy Notice.We regularly review our procedures and may update this Privacy Notice from time to time by publication to our website www.cbcrs.co.uk
How to complainIf you have a complaint about how we use your personal information you can contact us at info@cbcrs.co.uk and will do our best to help you.If you are still not happy then you can complain to our regulator the Information Commissioner’s Office. For more details, you can visit their website at www.ico.org.uk

Terms and Conditions

Terms & Conditions. Terms of Business. This page tells you the terms of use on which you may make use of our website www.cbcrs.co.uk (“our site”). Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.


1.1 www.cbcrs.co.uk is a site operated by CBC Resourcing Solutions (“We”). We are registered in Scotland under company number 281664 and have our registered office at 145 St Vincent Street, Glasgow, G2 5JF.

1.2 We are a limited company.


2.1 You are provided access to our site in accordance with these terms.. Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to users. Registration you warrant that:

The personal information which you are required to provide when you become a customer is true, accurate, correct and complete in all respects; and

You will notify us immediately of any changes to the personal information by contacting info@cbcrs.co.uk by email, or calling us on 0161 486 0011 between the hours of 8.30am – 5.30pm.

2.2 You agree not to impersonate any other person or to use a false name or a name that you are not authorised to use.

2.3 You agree to fully indemnify, defend and hold us or our officers, directors, employees, agents and suppliers harmless immediately on demand from and against all claims, liability, damages, losses, costs and expenses including reasonable legal fees arising out of any breach of the conditions by you or any other liability arising out of your use of our site or the use by any other person accessing our site using your account and/or your personal information.


We reserve the right to;

Modify or withdraw, temporarily or permanently our website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of our site; and/or

Change the conditions from time to time and your continued use of our site (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change in the conditions you must immediately stop using our site


4.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

4.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

4.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

4.4 You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


5.1 The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

Loss of income or revenue;

Loss of business;

Loss of profits or contracts;

Loss of anticipated savings;

Loss of data; loss of goodwill;

Wasted management or office time;

And for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

5.2 This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.


6.1 We are committed to protecting and respecting your privacy. We will treat all your personal information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and Consumer legislation from time to time in place. When you purchase goods on our site, we will ask you to input and will collect personal information from you such as your name, email address, billing address, delivery address, telephone number, and product selection.

6.2 We confirm that any personal information which you provide to us (or which is available on public registers) is held in accordance with applicable UK Data Protection and Consumer legislation from time to time in place. We use your information only for the following purposes:

Processing your orders and to carry out our obligations arising from any contracts entered into between you and us;

To improve the website and its services to you;

To administer this website;

To notify you of products from our group companies that we believe may be of interest to you, unless you tell us otherwise.

6.3 You agree that you do not object to us contacting you for any of the above purposes whether by telephone, email or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6.4 If you do not wish us to notify you of group products that we believe may be of interest to you, please contact us at info@cbcrs.co.uk


7.1 All information you provide to us is stored on our secure servers. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

7.2 We may also use your data to provide you with information about our goods and services which may be of interest to you and we may contact you about these by email, post or telephone.


8.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the Companies Act 1985.

8.2 We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.


You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes but we will not disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at info@cbcrs.co.uk. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


The Data Protection Act 1998 (“the Act”) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Transactions concluded through our site Contracts for the supply of Products formed through our site or as a result of visits made by you are governed by our terms and conditions of supply. Terms and conditions of supply.


You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.


Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.


If you have any concerns about material which appears on our site, please contact CBC Resourcing Solutions at 6 Garden Place Victoria Street Altrincham WA14 1ET or by email to info@cbcrs.co.uk.  Thank you for visiting our site